Contact us
Last updated 3 October 2026
Who to contact for help, refunds or complaints, and how soon you will hear back.
Support
- Email: [email protected]
- Phone: +7002605156
- WhatsApp: +7002605156
- Hours: Monday to Saturday, 10 AM to 7 PM IST
We reply within 1 working day. Zap Care customers get priority support.
For a payment or refund, include your order number or Razorpay payment ID. For a problem in the app, tell us which device you were using and what you were doing.
Grievance Officer
For complaints about our service, or about how we handle personal data (including requests under the Digital Personal Data Protection Act, 2023), write to our Grievance Officer:
- Name: Om Prakash Mahato
- Email: [email protected]
- Post: A04 RM Creation, Guwahati, 781025
We acknowledge grievances within 24 hours and resolve them within 15 days.
Company details
| Legal name | Tech Conductor Technologies Pvt Ltd |
|---|---|
| CIN | [CIN to be added] |
| GSTIN | [GSTIN to be added] |
| Registered address | A04 RM Creation, Guwahati, 781025 |
| Website | zapbillx.com |